{"id":398332,"url":"\/help\/group\/delivery\/","layout":"standard","version":"2024-06-10T14:12:49.000000Z","blocks":[{"id":3585026,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":80784452,"value":"

QUESTIONS ABOUT DELIVERY<\/strong><\/h3>

Why don't you ship to my country?<\/strong><\/p>

We ship to hundreds of countries worldwide. In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.<\/p>

The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to as the internet opens up new markets.<\/p>

We are unable to offer to ship to a country on a one-off basis, or change territories by request. The countries we can ship to are shown in the checkout section when placing an order.<\/p>

Where do you ship to?<\/strong><\/h5>

We ship to most countries worldwide. You can view the full list of countries we can ship to in the checkout when placing your order, but we've added them below for you too!<\/p>

Countries we ship to currently (subject to change):<\/p>

Algeria, Andorra, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belgium, Bermuda, Bulgaria, Canada, Cape Verde, Chile, China, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Falkland Islands, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Monaco, Netherlands, New Caledonia, New Zealand, Norfolk Island, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Vietnam<\/p>

If your country isn't showing in the list, sadly, we cannot ship to this location.<\/strong><\/p>

In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.<\/p>

The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to.<\/p>

We are unable to offer to ship to a country on a one-off basis, or change territories by request.<\/p>

Most<\/strong>\u00a0orders are printed within 24 hours of when they are placed. Our operating hours are Monday-Friday and so any orders placed outside of these times should be processed the next working day.\u00a0<\/p>

Any dispatch and delivery time projections provided by us are estimates only, and may\u00a0be affected by public, bank or international holidays, or delays outside of our control.<\/strong><\/p>

The turnaround time on an order depends on where your order is being sent to and the delivery option selected in the checkout form when placing your order.<\/p>

Options range from standard shipping, to expedited and tracked worldwide delivery.<\/p>

You can find all of the shipping information in our Delivery FAQs and when you reach the checkout form and select the shipping service which suits you.<\/p>

Once you've placed your order, you should receive an email confirmation including an estimated delivery date for your order.<\/p>

When your order has been completed, where you have purchased tracked delivery, tracking information will be provided in your Dispatch email.<\/p>

How much is shipping?<\/strong><\/h5>
<\/h5>

The cost of shipping depends on where an order is being sent to and how fast you want your order to arrive. If you need your order sooner for a specific time or event, we recommend placing your order with an upgraded shipping method.<\/p>

All of the shipping information can be found in the cart when placing an order.<\/p>

  • UK Standard \u00a34.50 (2-4 days)<\/p><\/li>

  • UK 1st Class \u00a36.50 (1-2 days)<\/p><\/li>

  • UK Royal Mail Priority \u00a312.50 (Next Working Day if ordered before 1pm)<\/p><\/li>

  • UK FedEx \u00a39.00 (1-2 days)<\/p><\/li>

  • EU Standard \u00a37.00 (5-7 days) *All EU deliveries are tax paid and there is no customs duty for orders under \u20ac150<\/strong><\/p><\/li>

  • EU Tracked & Signed \u00a316.00 (5-6 days) *All EU deliveries are tax paid and there is no customs duty for orders under \u20ac150<\/strong><\/p><\/li>

  • International \u00a37.50 (5-7 days)<\/p><\/li>

  • International Tracked & Signed \u00a316.00 (5-6 days)<\/p><\/li><\/ul>

    Are there any additional customs charges for orders outside of the UK?<\/strong><\/h5>
    <\/h5>

    All orders destined for the EU are customs-free up to a value of \u20ac150.<\/strong><\/p>

    When ordering products for delivery outside of the UK, depending on the destination, you may be subject to import duties and taxes which are levied once the products reach the specified delivery location.<\/p>

    Any additional charges for customs and\/or import clearance and other handling charges must be paid by you, as we have no control over these charges.<\/p>"},"borderRadius":{"id":80784453,"value":"#{text.border.radius}"},"textColor":{"id":80784454,"value":"#{text.color}"},"backgroundColour":{"id":80784455,"value":"#0000"},"truncateHeight":{"id":80784456,"value":null},"padding":{"id":80784458,"value":"6"},"fullWidth":{"id":80784459,"value":"0"},"fullBackgroundColor":{"id":80784460,"value":"#{text.fullBackground.color}"},"published":{"id":80784461,"value":"1"},"conditions":{"id":80784462,"value":"[]"},"template":{"id":80784516,"value":"text"}}}],"properties":{"title":{"id":80784411,"value":"Delivery"},"isStorePage":{"id":80784412,"value":"1"},"description":{"id":80784413,"value":"Delivery Q&A"},"ogImage":{"id":80784415,"value":"https:\/\/images.podos.io\/94ph3kqcrjkeuhqdwzgf4xcbn76mipydz0hp0phi2jvtmglv.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":346462,"edited":true,"keyPhraseCampaignId":null}